Privacy Policy for StellarChat

Effective Date: 05/08/2023

At StellarChat, accessible from www.stellarchat.io, one of our main priorities is the privacy of our users. This Privacy Policy document outlines the types of information that are collected and recorded by StellarChat and how we use it.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information
When you register for an account or use our services, we may ask for certain personally identifiable information, including but not limited to your name, email address, phone number, profile picture, and location. We may also collect your contacts’ information if you choose to sync your contact list with our app.

b. Usage Data
We collect information on how you use StellarChat, such as the features you use, the pages you visit, and the time spent on those pages. This data helps us improve the user experience and optimize our services.

c. Device Information
We may collect information about your device, including hardware model, operating system, browser type, IP address, and unique device identifiers.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our app and services
• Improve and personalize your experience on StellarChat
• Communicate with you, including for customer service, technical support, or updates
• Process transactions and prevent fraudulent activity
• Analyze how users interact with the app to develop new features and improve existing ones

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may employ third-party companies to perform functions such as data analysis, hosting services, or marketing. These providers have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Security

We prioritize your privacy and take the security of your information seriously. StellarChat uses industry-standard encryption technologies to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or delete your personal information
• Object to the processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies help us to improve your experience on StellarChat by remembering your preferences.

You can choose to disable cookies through your browser settings, but this may affect how you experience our services.

9. Third-Party Links

Our app may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that party’s website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

StellarChat Team
Email: support@stellarchat.io
Website: www.stellarchat.io